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Please be aware of a bogus computer repair company.



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Please be aware of a bogus computer repair company.

At the beginning of December 2012 the victim, a woman in her 40s, contacted ‘Phoenix Computers' after her laptop developed a fault.

She found the company in a local business directory, address listed as Balance Street, Uttoxeter and arranged for them to collect the laptop from her. It was agreed they would examine it and establish what was causing the problem.

However, after they quoted various prices, the victim requested the laptop back without repair as per their ‘no fix no fee' policy. The laptop was never returned and she was unable to locate a computer company in Balance Street or any in Uttoxeter by the name of ‘Phoenix Computers'.

An investigation into this has begun and Trading Standards made aware.

Anyone with information is asked to contact PC Stuart Moon at Staffordshire Police on 101, quoting incident number 631 of December 6 2012. Alternatively, they can contact independent charity Crimestoppers, anonymously, on 0800 555 111.

Although this happened in Uttoxeter, it's still relevant locally as similar scams might be in operation

 

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I'm not sure if its relevant

I'm not sure if its relevant but I'm sure I see a small white van in Stoke with Pheonix computers on the side or is this a different company?

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